All feedback, ideas, improvements for Journity are welcome.
HTML Entities (funny characters)
One of our staff noticed this issue with the accent marks I entered into SimplePath. Is there a quick fix to make the accents appear correctly or do I need to take his first name out of the CTS?
Hi Jon,
The issue is when you copy and paste characters with accents (or other odd characters). Some browsers handle these fine, which is why it looked good when you and I previewed. But other browsers don't.
Best practice is to substitute the characters with HTML Entities. You can find a list at: http://www.w3schools.com/html/html_entities.asp
We do have on our roadmap to add a feature that would automatically do that conversion. But for now, we recommend using HTML entities.
Hope that helps!
Chad
Curly Quote Issue
We had some copy that included a curly quote and it broke on the front end display. See here http://d.pr/i/GxmD/1tSbaNj6
Pause a Campaign
It would be helpful to have a way to pause a campaign while it is running.
Hi Carl,
You can disable a campaign by clicking on the "Active" checkbox on the main campaign list and then publishing (either on a full campaign or a single Call-to-Action). Did you mean something else by pausing, like perhaps by date range?
Jeremy
Interstitials and Google Mobile
This is worth noting, as we plan our use, particularly for the low-engagement personas.
https://webmasters.googleblog.com/2016/08/helping-users-easily-access-content-on.html
Any thoughts on best-practices in light of these requirements?
Hey Carl,
Just an update on this... We have added the option whether or not to display the CTA on a mobile device. See screenshot below. Thanks!
dismiss length
Could we have the ability to update the dismiss length to not just be in days, but allow for hours and minutes?
Not able to delete certain campaigns
Specifically the untitled campaigns (under Event Marketing and Donation Campaigns)
Hi Liza,
This should be fixed. There were actually Calls-to-Action with the same ids. I manually deleted the ones with no names and made it so it shouldn't be possible to have duplicate IDs any longer. Let me know if you still have problems with it! Thanks. :)
Creating Default/Template Style
Can we set up default/template styles so that we don't need to copy and paste values each time? When I click on "Customize Style", I see the option for "Choose Style" and a description "These default styles are customizable in your Site Settings." but I don't know where the Site Settings are (:
Hi Liz,
Ah, I can see the confusion. The site settings are the next area that we will be rolling out (after the analytics are in place). Right now, if you want to change your default settings, just let us know what you want them to be, and we'll set it up for you.
Thanks,
Chad
Copy a campaign
Is it possible to copy a campaign so that we don't need to copy and paste values manually into a new campaign?
Hi Liz,
Just wanted you to know that today, we just rolled out the ability to copy an entire campaign! Let us know if you have any questions on how to use it.
Thanks,
Chad
add time of day to date range
On the page where you can select when the CTA should apply can we add time of day to the start and end dates?
History doesn't include specific change
I added in a URL exclude in this new build, but there's no way to tell that from the History section.
Hi Liz, Good feedback. I know you asked about this a couple weeks ago (sorry for just now seeing this). The History section is a summary of the current CTAs, and when they were published. To see the details you would need to review the actual CTA Audience section. But, I'm wondering what your use case is that you were looking for that kind of detail on the history. Thanks!
Chad
Customer support service by UserEcho
