All feedback, ideas, improvements for Journity are welcome.

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Answered

Can SimplePath handle A/B testing?

Kiel Janssen 9 years ago updated by Chad Williams 9 years ago 1
Answer
Chad Williams 9 years ago

Yes, the beta version has A/B testing and multivariate testing (for up to 5 variants) baked into the tool. See the "Design" portion of the Dashboard.

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Answered

Can I pull data in from existing information that we may have in a CRM?

Kiel Janssen 9 years ago updated by Chad Williams 9 years ago 1
Answer
Chad Williams 9 years ago

Yes. We have the architecture built for a robust API that would let you do this. The API documentation is here.

At this time, we can do it as a custom solution to meet your specific need. Let’s talk more.


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Answered

How do you handle security?

Kiel Janssen 9 years ago updated by Chad Williams 9 years ago 1

We take security very seriously. Everything that goes in and out of the system is encrypted (SSL). For the items that are stored, our we are not currently storing any personal information. When we do, our encryption strategy is to have a hashed value for private data in the database.

Answer
Chad Williams 9 years ago

We take security very seriously. Everything that goes in and out of the system is encrypted (SSL). For the items that are stored, our we are not currently storing any personal information. When we do, our encryption strategy is to have a hashed value for private data in the database.


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Completed

Ability to set the alignment in the design

Anonymous 9 years ago updated by Chad Williams 9 years ago 2

Would be great if we could set the assignment to right/left or center for both the headline and the body text for the CTAs

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Completed

Rename the label "Font" to "Font Color" to be more understandable.

Anonymous 9 years ago updated by Chad Williams 9 years ago 2

In the page to customize the design themes, the words "Font" and "Font Color" are not clear to where they apply. Can they be renamed in some way?

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Completed

Add/remove bold to the styles

Anonymous 9 years ago updated by Chad Williams 7 years ago 1

Hi! When customizing the styles, I would like to be able to customize the style be adding or removing bold or italics to the headline.

Answer
Chad Williams 7 years ago

Thanks for the suggestion! We have added it to the feature list to consider.

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Answered

Trigger: Leaving -- is that leaving the site? or leaving the page?

Chad Williams 9 years ago updated by Jeremy Self 9 years ago 1

When setting up a new CTA, under the "CTA Settings" the option for "Trigger" as "Leaving" is that leaving the site? or leaving the page?

Answer
Jeremy Self 9 years ago

Leaving is triggered when their mouse leaves the page going "up".

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Answered

can't figure out how to edit existing call to action

Kiel Janssen 9 years ago updated by Chad Williams 9 years ago 1
Answer
Chad Williams 9 years ago

Great question. Here are the steps:


1) Log into SimplePath dashboard (https://dev.simplepath.io)

2) Choose your organization. You are now on the campaign listing page.

3) Choose the "+" sign to the left of the campaign you wish to edit. This will list all the Calls-to-Actions (CTAs) for that specific campaign.

4) Click the "edit" icon on the right of the CTA

5) Make your edits.

6) Click "Publish" to review the changes before you set them live.

7) Click "Publish" to set them live.


You can review a screencast video here for more details: https://www.dropbox.com/s/87rpme38y2k9qp9/SP-How%20to%20edit%20campaign.mov?dl=0

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Completed

Feedback Welcome!

Chad Williams 9 years ago updated 9 years ago 1

Hi Everyone,

Thank you for using SimplePath! Now that we have launched the dashboard, we want to make a way for you to share your feedback. We are testing this tool to use. Feel free to post feedback, ideas or questions. If you sign up, you will be able to see other people's questions and answers as well.


Enjoy!

Chad