All feedback, ideas, improvements for Journity are welcome.

0
Under review

Frequency Help Button

Liz C. 7 years ago updated by Claire Strnad 7 years ago 1

When I hover over the question mark for the Frequency setting, the content is not visible.  It's hidden under the modal.

Answer
Claire Strnad 7 years ago

Hey LIz,


Thanks for dropping us a note about this! We're aware of the bug and in the process of getting it resolved.


In the meantime, here are the tooltips for the Frequency Options:


Until User Interacts: Your Waypoint will appear consistently, until a visitor interacts with it (i.e., clicks on either the CTA button or closes out of the Waypoint). After that, the Waypoint will not appear for them again until X days later, depending on the number of days you choose.

Once per Visit: A visit is defined as a browser session (i.e., a visitor must closer their browser, reopen it, and visit your page again before a new visit would be logged)


Claire

0
Under review

Publish Confirmation

Carl Bliss 7 years ago updated 7 years ago 3

Hello,


With today's new interface, I have a little less confidence that "Publish" of my changes has happened. I found the publish button on the top-left of the screen, but when I click it, I am take back to my list of waypoints and don't really have any assurance that my publish has happened successfully.

0
Under review

Add goals to A/B testing

Anonymous 8 years ago updated 7 years ago 2

We are testing a new giving form. It looks like I need to set the destination URL before I can set up A/B testing. It would be nice to be able to test both forms in the same campaign.

Answer
Anonymous 7 years ago

Hi there.


Thank you for your idea. We have documented the request.


As a workaround, I'd suggest duplicating the Waypoint and only changing the url. Depending on your amount of traffic you can set version a to be published for date 1 (24 hours) and version b to be published for date 2 (24 hours).


Thanks again for the suggestion.

Kiel


0
Planned

I would like to see Zapier Webhook support for Journity forms.

Anonymous 8 years ago updated by Kiel Janssen 8 years ago 2
Answer
Kiel Janssen 8 years ago

From Andy


I would like to see Zapier Webhook support for Journity forms.

So, Zapier provides a webhook connection. Zapier gives you the webhook URL and you give it to whatever service (Journity). When the form fires, Journity would load up that URL with the values from the form. Then Zapier would have it and it could be used for anything that Zapier connects with.



Example...

Zapier just gave me this webhook when I created a new Zap: https://hooks.zapier.com/hooks/catch/1036569/sr8bso/


I would put that into a field for my form inside Journity


Then, when the form fired, Journity would hit the URL with the fields values as parameters, such as this:


https://hooks.zapier.com/hooks/catch/1036569/sr8bso/?fname=Andy&lname=ONeil&email=andy@test.com


If you click that link, you will get a "success" response from Zapier.


That means the data is in my new Zap, and can be used with other apps.

0
Under review

Group Descriptions

bvanhaitsma 8 years ago updated 8 years ago 2

I'm keeping a separate document of what groupnames I have set for journity and a brief description of those groups. It would be nicer to have that built in to Journity someohow. Just idea for future development. :)

Answer
Kiel Janssen 8 years ago

Hi Bryan. Thanks for the idea!


Right now we are thinking of making another visibility of Group Memberships outside of Audience Insights that allows you to view activity (user active within group and total count), relationships between users in different groups (like a shared group metric), and management of descriptive info (i.e. proper title, description, urls, etc.( within groups and manage).


Let me know how that sounds.


Best!

Kiel

0
Planned

Archive rather than delete

Carl Bliss 8 years ago updated 8 years ago 1

Have you thought about allowing an org to archive old campaigns, rather than delete them? I'd love to keep the history of old campaigns, without necessarily having them in my campaign dahsboard.

Answer
Anonymous 8 years ago

Hi Carl,


Right now we also have a full history of all campaigns and full configs. So technically in the future we'll be able to give you that capability even for the campaigns they've already deleted.


I like the archive idea for accessibility reasons.


Thanks!

Kiel

0
Under review

Results by Call-to-Action, instead of by date

Liz C. 8 years ago updated 8 years ago 2

Is there a way to view results per campaign/call-to-action, not just by date? Sometimes it's difficult to remember when a past campaign was running in order to find it under Results.

Answer
Chad Williams 8 years ago

Hi Liz,

That is great feedback. We will fold that into the input as we re-make the Results page to be more user friendly. As an example use case, are you envisioning something like a dropdown that would list all of the Campaigns that have been run, that you could choose to review?


In the meantime, you might broaden the date range to be broader, and then locate your campaign. (although I can see how that would be rather clunky :-) )


Thanks,

Chad

0
Planned

HTML Entities (funny characters)

Anonymous 9 years ago updated by Chad Williams 9 years ago 1

One of our staff noticed this issue with the accent marks I entered into SimplePath. Is there a quick fix to make the accents appear correctly or do I need to take his first name out of the CTS?


Image 6


Answer
Chad Williams 9 years ago

Hi Jon,

The issue is when you copy and paste characters with accents (or other odd characters). Some browsers handle these fine, which is why it looked good when you and I previewed. But other browsers don't.

Best practice is to substitute the characters with HTML Entities. You can find a list at: http://www.w3schools.com/html/html_entities.asp

We do have on our roadmap to add a feature that would automatically do that conversion. But for now, we recommend using HTML entities.

Hope that helps!

Chad

0
Planned

Curly Quote Issue

bvanhaitsma 9 years ago updated by Chad Williams 9 years ago 4

We had some copy that included a curly quote and it broke on the front end display. See here http://d.pr/i/GxmD/1tSbaNj6

0
Under review

dismiss length

bvanhaitsma 9 years ago updated by Chad Williams 9 years ago 1

Could we have the ability to update the dismiss length to not just be in days, but allow for hours and minutes?