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Bugs
Frequency Help Button
When I hover over the question mark for the Frequency setting, the content is not visible. It's hidden under the modal.
Answer
Hey LIz,
Thanks for dropping us a note about this! We're aware of the bug and in the process of getting it resolved.
In the meantime, here are the tooltips for the Frequency Options:
Until User Interacts: Your Waypoint will appear consistently, until a visitor interacts with it (i.e., clicks on either the CTA button or closes out of the Waypoint). After that, the Waypoint will not appear for them again until X days later, depending on the number of days you choose.
Once per Visit: A visit is defined as a browser session (i.e., a visitor must closer their browser, reopen it, and visit your page again before a new visit would be logged)
Claire
Customer support service by UserEcho
Hey LIz,
Thanks for dropping us a note about this! We're aware of the bug and in the process of getting it resolved.
In the meantime, here are the tooltips for the Frequency Options:
Until User Interacts: Your Waypoint will appear consistently, until a visitor interacts with it (i.e., clicks on either the CTA button or closes out of the Waypoint). After that, the Waypoint will not appear for them again until X days later, depending on the number of days you choose.
Once per Visit: A visit is defined as a browser session (i.e., a visitor must closer their browser, reopen it, and visit your page again before a new visit would be logged)
Claire