Answered

Mailchimp integration in forms: settings & live preview

7 years ago • updated by 7 years ago • 3

This is in regard to our "Forms Email Signup: Volunteering" waypoint:

I wanted to double-check our Mailchimp settings. How can I do this? When I clicked on the Mailchimp logo in the "Collect Form Data" field, I get stuck on a spinning wheel.

Also, I wanted to make a test form submission. I went to live preview to do this, but it got stuck on the button saying "Processing". Is it possible to test?

Thanks.

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Under review

7 years ago

Hi Liz,

Thanks for your note! We are looking into it and will get back with you soon. Thanks!

Chad

Under review

7 years ago

Hi Liz,

The Mailchimp configuration overlay seems to display fine in Chrome but for some reason it doesn't display in Firefox or Safari properly. There is definitely a bug with those browsers. In Chrome I don't see any values for the waypoint you mentioned so if you previous connected it then we've definitely got a bug there too that we need to fix right away.

As for testing from a live preview, currently you cannot submit forms from live previews. You would have to test form submission on a live waypoint. If you need it to stay private while testing it you add an audience filter called "Query String Parameter" which would only display the waypoint when the URL contains the parameter you've chosen.

Here's an example:

If "?test" is present in the url like this... `https://mysite.com?test` then my Waypoint would display. If not, it wouldn't. Hopefully that makes sense.

Answered

7 years ago

Hi Liz,

Would you be able to verify that this is fixed now? I've tested it with Firefox and it displays properly.

Jeremy

Customer support service by UserEcho